FAQs

When will I receive my order?

Orders generally ship on Saturdays via USPS First-Class Mail, and should be delivered in 1-5 business days. 

Do you offer local pickup?

Hi neighbor! Yes, we offer free pickup for East Bay residents. There is no option when adding to cart, but please contact me here.

Do you ship internationally?

As of right now, we only have bandwidth to ship in the United States. If you would like me to ship to your country, feel free to let me know in the contact form.

Do you offer refunds?

Yes. Returns must be made within 14 days of receiving your order. All orders must be returned in original condition with no defects. Shipping costs will be deducted from your refund.

We cannot offer you a refund or exchange after the 14 days have passed. To initiate a return, please use the contact form.

How do I contact you?

Have another question not answered here? Feel free to contact me through the contact form, or on Instagram @yaybaobei.

What are your privacy policies and terms of service?

This store is hosted on Big Cartel. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 

See Big Cartel’s Privacy Policy

See Big Cartel’s Terms of Service

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